Introduction
We would like to assure you that for our company TAZIO sole proprietorship with Α.Φ.Μ. EL023402789 located at 28th of October Street 26 in Athens, PC 10677, the protection of our customers’ personal data is of the utmost importance. For this reason we take appropriate measures to protect the personal data we process so as to ensure that the processing of personal data is always carried out in accordance with the obligations set by the legal framework, both by the company itself and by third parties. processing personal data on behalf of the company.
The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain sectors, of the current Greek legislation for the protection of personal data (Law 4624/2019 ), as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPX).
1) What is your personal data and what personal data do we collect
Your personal data includes any information on paper or electronic media, which may lead, either directly or in combination with others, to your unique identification or identification as a natural person. In this category belong and are collected by our Company data such as name, VAT number, physical and electronic addresses, your landline and mobile phone numbers, your shopping history, personal preferences of callers and called telephone numbers, recipients, recipients of SMS / MMS messages, data your bank / debit / prepaid cards, your email addresses, login and account information, including username, password, and unique user ID, your device or terminal ID, computer, smartphone, tablet, web browsing history ( logfiles, cookies, etc.), We process in accordance with the law and protect your personal data when you contact us and / or buy our products and services directly and / or online, when you call our numbers or short codes for providing you with information, value-added services to the end user (B2C) or to receive other services, information, entertainment and information or services related to any other activity of the company.
2) What is the purpose of processing and how we use your personal data
We use your data in different ways which differ depending on the purpose of processing. There are cases in which our company will not be able to take action if it does not have specific Personal Data, such as your Personal Data required during the processing of your orders so that they can be delivered by the carrier to you and not to someone another third person. Purposes of processing your personal data are: the provision of the services that you assign to us and wish to receive from us, such as the purchase of products that you wish to purchase from us. More specifically, in order to deliver your orders and to be able to support you even after the sale, the necessary information we need is: your name, surname and gender and for companies the company name, profession, VAT number and Tax Office, so that knows the employee who makes the delivery to whom he must deliver the invoicing and / or delivery address so that you can pick up the phone number at your place so that we can contact you regarding your order by your e-mail address (email ), in order to receive updates regarding your order. All of the above are necessary for the prevention and detection of fraud against you and against our company. With your consent and if you have provided us, either when creating a member account, or when subscribing to our newsletter and personalized communication, your possibly necessary information, the following possibilities are provided: to subscribe to the newsletters, sending information and offers you must give us your email address (email). With your registration and the corresponding consent, you will be able to receive all our updates and offers that we send via emails and text messages or Instant messaging through relevant services (for example via SMS, Viber, Push Notifications etc.) for creating a Member Account you will need to provide us with your email address and set your personal passwords. By creating a member account according to the above and your respective consent, you will place your next orders without having to re-enter your details. You will now be able to enjoy an optimal experience with access to your account information and all the settings offered on your account page. This gives you access to all your data so you can add or modify it as needed. You can enter in your account all the necessary information for the execution of your orders, so that you do not need to fill them in every time you want to place an order. company, when these constitute personal data and have been given in the context of an integrated purchase of products or services or another transaction with the company, may be used, in accordance with Article 95 of the EU Regulation. 679/2016 (GDPR) and the provisions of Directive 2002/58 / EC of the European Parliament and of the Council of 12 July 2002 on the processing of personal data and the protection of privacy in the electronic communications sector and Article 11 thereof Law 3471/2006 for the direct promotion of similar products or services of the company or for the service of similar purposes, since the consumer is provided in a clear and distinct way the possibility to oppose, in an easy and free way, the use of his electronic data, and this in every message, and only in case the user had not disagreed with this use from the beginning. It is always given, in the context of the possibility of exercising all rights according to the provisions of the EU Regulation. 679/2016 (GDPR) from the data subject, the possibility of objecting to the specific processing through the unsubscribe option from the specific action which can be selected in any relevant communication of the company with the consumer.
3) What are the reasons for processing your personal data?
TAZIO sole proprietorship will use your information for the following lawful processing purposes (under Article 6 of the ICCPR), as the case may be, with your express consent, which you can freely revoke at any time, or for the performance of a contract or pre-contractual relationship with you, or for legal service in our interest or to defend your vital interest, namely: • To manage your calls for information in order to complete your requests, purchases and orders, as well as to complete and execute your order. • To answer your requests and questions about our products / services as well as information and response to your suggestions and comments on improving our products and services, as well as to send you information material about our services. • To announce the results of the surveys, draws and competitions in which you may have participated. • To analyze the traffic of our websites, provide information about our websites and services that you wish to provide you and improve your experience as well as to provide you with information related to products, services, special offers and promotions. • For the operation, improvement and maintenance of our business, products and services. • To help you identify technical and service issues. • To protect the rights, assets or security of ours or third parties. • For a better understanding of consumer behavior and preferences. For example, we can use information on how to use the search and find products by users of our Company websites, in order to better understand the best ways to organize and present product offers in the windows of our online stores. • For our internal operations and analysis such as internal management, fraud prevention, use of management, pricing, accounting, billing and control information systems.
4) Minimize, Storage Time, and Delete your Data
Our Company will always ask you for the minimum required personal data required by law to connect to our online platforms and services, to purchase products / services, to communicate through websites with other users or to take part in competitions and promotions . The period of data storage is decided based on the following specific criteria as the case may be: When processing is required as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require. When processing under contract, your personal data is stored for as long as is necessary for the performance of the contract and for the establishment, exercise, and / or support of legal claims under the contract. TAZIO sole proprietorship keeps your personal data only for as long as required by the contractual terms of each service, in combination with the current legislation, based on the respective processing purpose, while then anonymizing and destroying them. This means that we will retain your personal data for a period of five (5) years. You can find out what data we collect about you and correct or delete it, unless its retention is required by law for tax, evidentiary or judicial purposes and to prosecute illegal acts. Regarding the personal data you can contact the Data Protection Officer (DPO) of our company at the email: [email protected].
5) What are your rights in relation to your personal data
- Right of access
You have the right to request access to the personal data, as well as the related processes and to receive a copy of them.
- Right of correction
You have the right to request correction of any inaccuracies and the completion of any incomplete personal data.
- Right to delete
You have the right to request the deletion of your personal data when we process it with your consent or in order to protect our legal interests. In all other cases (such as when there is a contract, the obligation to process personal data imposed by law, public interest), this right is subject to certain restrictions or does not exist as the case may be.
- Right to portability
You have the right to request the free portability of your personal data in a form that allows you to access, use and process it using commonly used processing methods.
- Right to withdraw consent
Finally, our company informs you that where processing is based on your consent, you have the right to revoke it freely, without prejudice to the legality of the processing based on your consent before revoking it.
To revoke your consent please contact the email: [email protected]. You can also use the options to unsubscribe or delete an account by following (clicking) on the corresponding link, which exists in our electronic communications.
Cookies information
What are cookies?
Cookies are small text files that are stored in the memory of your terminal through the browser (Google Chrome, Internet Explorer, Mozilla Firefox, Safari, Opera), these files store certain information (eg the preferred language settings or settings of your Website), in order to provide the website with the ability to identify the user in subsequent visits to the same website (depending on the lifespan of the cookie).
Cookie functions
Depending on their type, cookies perform functions of measuring page traffic, recording number of visitors, language, login time, geographical origin, device IDs (eg operating system, screen resolution), keywords used, login attempts etc. Other cookies include the processing of personal data and some do not. Some cookies are technically necessary while others serve commercial and advertising purposes.
Types of cookies
There are different types of cookies, functional, technical, user identification, advertising, etc. The cookies of the displayed website are installed from the website you are visiting (first party) and are readable only by him. If the website uses external third party services, then your own cookies are installed on your device, the so-called third party cookies (third party cookies, such as Google Analytics, Facebook, etc.) Permanent cookies are those that are stored on your computer and are not automatically deleted close your browser. Session or session cookies are those that are deleted as soon as you close your browser. Every time you visit our website, you will be asked to accept or reject cookies. If you consciously choose to accept them, our website will memorize your preferences (such as username, language) for a certain period of time. This way you will not have to re-enter them when you browse our page during the same visit.
How do we use cookies?
Our online store uses Cookies to collect online activity information, to store your preferences and settings as well as to optimize the site browsing experience. We also use cookies to personalize content and ads, provide social media features and analyze your traffic. In addition, we share information about how you use our site with social media, advertising and analytics partners, who may combine it with other information you have provided or collected in connection with your use of the Services. their. We use first party cookies and third party cookies (Google, Analytics, YouTube, Facebook, Twitter, etc.) for technical purposes necessary for the effective operation of our website, the promotion of advertising messages, the collection of information about your browsing the website and your purchases, tracking the success of an advertising campaign.
Obtaining visitor consent
Mandatory acceptance of cookies, in addition to the absolutely necessary, is not a prerequisite for entering our website. You can, in any case, navigate freely by controlling and accepting or not the cookies, either ours or those of third parties, the usage policy of which is determined exclusively by them, without our involvement and legal responsibility. Next to the accept button of each cookie there is a link, which leads to the current cookie usage policy of our website, in which each user can read all the necessary information, which will facilitate him to decide whether to consent or not to accept cookies. Disabling trackers, in addition to being absolutely necessary, is as easy as accepting them, with the same number of clicks and the same font.
Check and delete cookies
You can check and delete cookies according to your wishes. You can delete all cookies that are already on the computer, as well as configure most browsers to prevent the installation of cookies. If you wish to enable or disable the use of cookies from the browser settings, you can select the browser you are using and follow the instructions:
Internet Explorer http://support.microsoft.com/kb/278835
Firefox http://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Chrome http://support.google.com/accounts/answer/61416?hl=en
Opera http://www.opera.com/browser/tutorials/security/privacy/
Safari http://support.apple.com/kb/PH5042
Safari for iPad and iPhone http://support.apple.com/kb/HT1677
This Policy was published by the Company on 20/10/2021 and is subject to periodic improvement and revision. For any clarification do not hesitate to contact us at email: [email protected].