Do I need to register on the site to be able to buy?
No, it is not necessary to create a personal account to order at Tazio.gr. By selecting ‘Fast Payment’ you make your purchases without creating an account. However, by creating your personal account you have a faster speed in completing your order as you give the opportunity to save personal information and shipping addresses so that you do not have to fill them in each of your orders. You can even create your own wish list by adding your selections to ‘My Favorites’.
How do I know when I will receive my order?
Once your order has been shipped, you will receive an email with the unique shipping code of your parcel. By entering the bill of lading number or the number of your order on the ORDER PROCESS page in our e-shop you will be able to see exactly the condition of your shipment.
In case of return, will my money be refunded?
Once we receive & examine the product you returned, the refund procedures will begin. The amount will be refunded to your account within fourteen (14) working days of receipt.
How can I find out about your new products?
Our products are constantly updated. For new product arrivals, you can visit our Online Store and subscribe to our Newsletter, by filling in your e-mail in the relevant section of the Newsletter.
Is there a case for the colors being different?
We make constant efforts for the colors depicted in our e-shop to be 100% true to reality. However, due to the variety of screens and projectors, the colors may not be displayed with absolute fidelity. In conclusion, there is a possibility that there is a very small deviation in the colors of the products.
How do I choose the right size?
The size chart in each product will help you choose the right size.
What is a wishlist?
The wishlist is the favorite list where you can save products for future purchase. The products you put in the wishlist are not bound. You can move them to your cart for purchase or vice versa, if you want to make your purchase later. the wishlist is symbolized by the heart.
In cases where through the fault of www.tazio.gr products of poor and defective quality were sold or by mistake in receiving the order, in the invoicing, in the shipment, damaged during transport, with poor packaging, etc. then he takes full responsibility for the replacement, the return cost (in which case he will deposit the corresponding amount of expenses in a bank account that will be indicated to him), as well as the remittance costs.
How long will it take to process my change?
Our goal is to send your replacements within 24 hours of receiving your return, then our usual delivery times apply.
Can I request an invoice instead of a retail receipt?
Yes, by selecting an invoice issue in Step 1 upon Purchase Completion.
How do I know if my order has been placed?
After you confirm your order, www.tazio.gr will send you an email confirmation with your order number. Monitor the progress of your order at any time by going to the Order Development section. We will inform you via email about the different stages in which your package is.
How can I contact you?
For any additional information or clarification, you can contact us HERE.